I appreciate your quick response, Jay.  I did read many of the messages re this problem (about 1 hours worth) and the common thread that I saw was that there's a lack of communication on these types of problems -- the users are being left on the lurch.  Now I don't know the corporate relationship between AOL and Netscape's people but its discouraging that a good program like Netscape is being treated like a polit. football.  Someone somewhere is not being held accountable.  I will stick with my offer to pay $1.00 a month if some corporate officer will institute a little more of a help-desk function.  At least an email from AOL or Netscape heads, to Netscape registered users or MyNetscape users would have prevented all the users that wrote from having to go to great lengths to "guess" what the problem could be.  Another thing, this Forum is fairly well hidden and I would suggest that a prominent place be reserved for users to know it exists and a quick link.  Anyway, Jay, I'd nominate you to head this proposed help-desk since you have a feel for the community.  BTW, I finally did type out WWW.my.netscape.com in my browser and lo and behold SOME of my webpage came back, sans some of the contents I had configured way back since 4.7 and 7.2 versions.  KEEP UP THE GOOD WORK!   ---ALEX